What are the new rules for airlines?

Under the new rules, the airlines would need to offer meal vouchers, overnight accommodations and ground transportation to and from a hotel when customers are stranded.



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If you choose not to take another flight on that airline, you are legally entitled to a refund. For delayed flights: Airlines are not required to provide flight delay compensation. Compensation is only required when “bumped” from an oversold flight, according to the U.S. Department of Transportation.

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Once passengers have boarded the aircraft, the compensation structure is $100 in credit for a delay between three and five hours, $175 in credit for a delay between five and six hours, or a $250 credit for a delay of six hours or more.

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Beginning May 3, 2023, your driver's license will need to be REAL ID-compliant if you want to use it to fly within the U.S. It's part of a law passed by Congress. If your license is not compliant, and you don't have another acceptable form of ID, you'll have trouble getting through airport security.

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The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

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Beginning May 3, 2023, U.S. travelers flying within the United States will need to show Transportation Security Administration agents either a security-enhanced driver's license that's Real ID-compliant or another T.S.A.-approved form of identification like a passport.

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If your flight is delayed by 2 hours, you can recover the costs incurred as compensation from the airline. Just make sure you keep the corresponding payment receipts.

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You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.

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In the Know: Airline Passenger Rights (Part 1)
  • Right to be informed. The passenger is entitled to a full, fair and clear disclosure of all the terms and conditions of the contract of carriage before he purchases his ticket. ...
  • Right to receive full value of service purchased. ...
  • Right to compensation.


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Air travel comes with certain fly rights for passengers. In fact, as chaotic as airports and flying can be these days, you DO have certain airline passenger rights under federal law, and airlines are legally required to honor your rights and abide by the law.

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Claiming Compensation for Flight Delays and Cancellations Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.

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Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…

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There is also a cap on the amount of money airlines are required to compensate you if your bags are lost, damaged or delayed. The maximum liability amount allowed by the DOT is $3,800 per passenger.

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Wearing a high-quality mask or respirator is most beneficial when: You are in crowded or tight spaces with poor ventilation like airport jetways, airplanes when the ventilation system is off, seaports, or when in close-contact situations like on a train or bus.

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You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.

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Federal law doesn't require airlines to pay compensation to passengers for delays, Palmer said. If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees.

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Airlines websites — all airlines also provide information on their flight status. You can check the status of your flight by going to your airline website and entering the details of your flights, and you will know in a second if your flight is on-time, delayed or cancelled.

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If you are expected to wait overnight for your new flight, the airline must: offer hotel or comparable accommodation free of charge; and. provide free transportation to and from the accommodation.

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