What do I need to know about Jet2?

Jet2.com Limited is a British low-cost leisure airline offering scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways. Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023.



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Jet2.com Limited is a British low-cost leisure airline offering scheduled and charter flights from the United Kingdom. As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways.

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Jet2.com – which flies from 10 UK airports to more than 65 destinations – came out top with an overall customer score of 80%. It was one of only two short-haul carriers – the other being the airline Norwegian, which scored 74% – to achieve “recommended provider” status.

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The “Customer First” Strategy. In keeping with its “Customer First” strategy, the airline believes in the power of visible branding. At many of their larger international destinations, ground staff is often attired in eye-catching red uniforms, providing passengers with a visible point of contact.

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Seat and Amenities Being a low-cost carrier, the seats don't recline or have headrests and the actual leg room is about an inch less than their full-service competitor, British airways (BA).

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Jet2 has a fairly reasonable baggage allowance for passengers compared with other competition airlines, such as the strict Ryanair baggage rules. However, Jet2 passengers still need to follow weight and size restrictions and can be caught out by fees if they exceed their designated cabin and hold luggage allowance.

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We felt that the legroom on the Jet2 flights was more generous than what we have experienced with other airlines on short haul routes. Another feature I liked with these seats was the fact that they don't recline, it's a shame that airlines don't introduce this in their economy cabins on long-haul flights.

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The most popular destinations for winter 2022
  • Tenerife. The longstanding British love affair with terrific Tenerife, shows no sign of fading. ...
  • Costa del Sol. Golden beaches in superlative settings are this crowd-pleasing Costa's calling card. ...
  • Costa Blanca. ...
  • Antalya Area. ...
  • Gran Canaria. ...
  • Paphos Area.


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The plane landed in Bilbao in order to let passengers off to use the bathroom approximately two hours after taking off. The aircraft, which has four lavatories, reportedly needed its toilet tank emptied.

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Can I take my own hot food and drinks onboard? You may not bring hot food or hot drinks onboard the aircraft. However, we do offer a great selection of food and drinks to purchase during your flight.

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Similar to the easyJet seats, the best ones to go for at the seats near to the exit which can be seats 12 and 14 depending on the type of plane. Seatguru has a list of seats that certain Jet2 passengers will want to avoid on certain planes if they are looking to fly very soon.

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Service etc was good and I was happy until I sat down. The seats were just incredibly small and uncomfortable, much smaller than usual. I had long leg room so the tray was supported by the seat arm. however the seat arm was so narrow that the tray had to be slotted in as an add on by the air hostess.

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While it focuses on younger customers, Jet2 says it has been tailored to meet the demands of a broad audience which includes first-time holidaymakers, bucket-listers, and the over-25s experience-driven market.

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