It's basically like checking a bag with an airline. There will be a baggage window where your bag will be accepted and tagged to your destination. You will receive a claim ticket with a number that matches your bag tag.
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It means they are not going to stow your luggage for you. Whatever you have, you take it on the train and find a secure place for it in the overhead bins or under your seat. You will be fine with a carry on and a suitcase each.
Checked baggage service is available at a number of our stations and on many trains and Thruway Services. Not all trains or locations are equipped to handle checked baggage. Before you travel, make sure to check and see if your train and origin and destination stations accept checked baggage.
You may bring your own food and beverages onboard for consumption at your seat or private Sleeping Car accommodations. However, you can only consume food and beverages purchased in Dining and Lounge Cars in those cars. Personal food and beverages are allowed in the upper level of Superliner Sightseer Lounges.
There are a few quick and easy ways to check if you booked checked in luggage. Probably the quickest way is to find the email that we sent you with your tax invoice.On that email you'll see a Checked Bag listed under the description column in the charges section.
Train side checked baggage means you walk your bag(s) down to the baggage car and give it to the baggage handler. It will be the only type of checked baggage at the station. They will give you a claim ticket. Make sure you have a tag on the luggage with your final destination on it, and one with your address.
Arriving at the StationPlan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure).
Purchasing Tickets OnboardIn those limited circumstances when you are permitted to purchase your tickets onboard, you may pay with cash. Customers boarding at unstaffed stations can buy tickets with their credit card on Amtrak.com or on the Amtrak app prior to boarding.
In almost all cases, Amtrak seats are not assigned. The exception is Acela Express route seats and business class seating on the Northeast Regional, Carolinian, Palmetto, and Vermonter. Otherwise, Amtrak has a first-come, first-serve seating policy for coach seats.
Claims for lost checked baggage must be submitted within 30 days of the date of the incident to the Office of Customer Relations (Attn: Baggage Claims, Amtrak, 1 Massachusetts Ave NW, Washington, DC 20001). For more information, call us at 1-800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.
Checked LuggageMost airlines will allow you to check one bag and have one carry-on bag. There is normally a maximum weight limit of 50 pounds per checked bag as well as a size restriction. The most common maximum size bag allowed is 62 linear (total) inches. A common size bag for checking through is: 27 x 21 x 14.
A carry on bag is your larger, primary bag, which you'll stow in the overhead bin. A backpack can be your carry on if it meets your airline's carry on size limits. A personal item is a smaller, secondary bag, which you'll stow under the seat in front of you.