What happens if I forget to tap off GO bus?

If you forget to tap off, at the end of the day your card will be charged a fare for the longest trip on the transit system you used. To avoid paying a higher fare, make sure you always tap off at the end of your trip with the same contactless payment method you used to tap on with.



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If you forget to tap out, you will be charged maximum fare. Every time you enter a bus, maximum fare is deducted. When you tap out, the system calculates the bus-stops and deducts what is relevant and returns the rest.

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However, should the rare occasion arise when, due to a systems problem or otherwise, a purchase occurs with not enough funds in the GOCard Debit Account (creating a “shortage” or “negative amount”), the “owed” funds will automatically be deducted from the next deposit.

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Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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How many people don t pay for GO Train? The transit agency says that about three per cent of GO Transit riders typically don't pay their fares but that number has recently increased to about five-and-a-half per cent.

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Fares are shown in dollars and cents, and are payable in United States currency. Go Buses accepts payments via credit and debit card over the phone or via the Internet, and via credit card or debit card for in-person transactions with our dispatchers for passengers seeking to travel as stand-by passengers.

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This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.

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The 10p is a pre-authorisation charge that's taken at the start of the journey - it's basically a way of making sure that you're presenting a valid card at the start before the fare proper is taken. Once you tap out, that's when you should be charged the proper fare.

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Can I pay for more than one person with my contactless Barclays card on Transport for London (TfL) services? No, you can only pay for one person per journey with a single contactless card, just like with an Oyster card. Find out more about TfL's contactless card service.

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What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.

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