What happens if you forget to tap off Arriva?

A bus company spokeswoman said: “You will be charged the full single fare to the end of the route, so always remember to tap off in order to pay the correct fare.” Within the citySAVER area - which stretches from Shoreham to Saltdean and up to Falmer - the maximum fee is £2.60.



People Also Ask

What happens if I forget to tap off? You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare.

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You do not need to tap off when buying paper tickets. What happens if I forget to tap off? You will be charged the single fare to the end of the route, so always remember to tap off in order to pay the correct fare.

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Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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Daily cap. A daily cap is calculated over 24 hours for pay as you go journeys that start at 04:30 and end on 04:29 the next day.

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If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

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If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.

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Unpaid fares Sometimes your card may be accepted by our card readers, but the payment is declined by your card issuer. If this happens: You've made a journey that you've not paid for. You won't be able to use your card again to travel until the unpaid fare has been paid.

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Most UK buses do accept cash, London is one of the few cities to have gone cashless on all public transport. In London, you can either pay by using an approved contactless card or an Oyster Card. The Oyster card is a prepaid card, which can be paid for using either cash or a debit or credit card.

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TfL confirms introduction of cash free bus travel from Sunday 6 July. Transport for London (TfL) has announced that cash fares will no longer be accepted on London buses from Sunday 6 July.

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Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.

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Secure contactless payments are now available on all of our buses. Paying with contactless is a simple and secure way to pay for tickets without cash. One tap of your contactless card, Apple Pay or Google Pay and you're aboard and ready to go, no need to worry about having the right change.

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