What happens if you miss your ferry DFDS?

However, all is not lost if you miss your ferry. P&O and DFDS have both said that passengers who miss their original sailing will be placed on the next available service once they've reached check-in. If the service you were booked on is delayed or cancelled, however, you will be entitled to compensation.



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Changes in the route, date, time, passenger numbers or vehicle type for non promotional fares will result in any increase in price from the original fare and the fare applicable on the day you make the amendment being charged plus an amendment fee. Flexi fares are available on our Dover-Dunkirk & Calais routes.

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If you miss your ferry due to delays at the port or problems with the ferry operator, you'll usually get put on the next available boat.

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Take A Picnic DFDS state that you are allowed to take your own food and soft drinks on board to be consumed in your cabin (no alcohol).

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Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

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In that case, ferry companies are not required to pay passengers additional compensation or provide extra benefits. However, if your departure is cancelled or delayed for a long period of time, you should be offered an alternative solution and be provided with a full refund of your ticket amount.

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Do we need to bring own towels to the boat ? - DFDS. ?Do we need to bring own towels to the boat ?? Helpful? No, they're provided.

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In high season and during the holidays, we advise customers to allow at least 120 minutes prior to departure to pass through all controls. More information regarding check-in can be found here. All passengers must present relevant documents upon arrival to the terminal for check-in.

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Yes - Travel up to 72hrs before/after your booked crossing time.

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Yes it can. If arriving early and wishing to travel on an earlier sailing, a booking amendment fee of £5 is payable if you purchased a Saver ticket for this leg of your journey (does not apply to Flexible ticket holders). Additional charges may also apply if changing to a more expensive crossing.

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