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What if I get sick at Disney?

If you are injured or ill, call the front desk, and they can arrange transportation (free of charge) to urgent care.



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While you may not be able to receive a refund there is the option of changing your reservation or vacation package to a later date if necessary. In this case, your party may be charged a $50 change fee (prices subject to change) and will be responsible for any increase in prices as a result of this change.

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On-Call Doctors at Disney World You also have access to an on-call doctor when you stay at a Disney Resort. Call a front desk cast member to help you get in touch with a licensed physician who will come directly to your Walt Disney World resort room and help to diagnose your illness.

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The First Aid centers in all the parks have a supply of over-the-counter medications. If you are in a resort, you will find some basic supplies of pain relievers and cold and allergy remedies for sale in the gift shops.

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For individual Lightning Lane purchases, guests of a Disney Resort hotel and other select hotels* may make their first purchase starting at 7:00 am on the day of their visit. All other Guests can make their first purchase during normal park opening hours.

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For individual Lightning Lane purchases, guests of a Disney Resort hotel and other select hotels* may make their first purchase starting at 7:00 am on the day of their visit. All other Guests can make their first purchase during normal park opening hours.

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Paid Time Off Vacation and sick leave are available for full-time positions. Vacation and personal holidays are accrued based on length of service, position and hours worked.

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Nurses are available during normal park operating hours to offer over-the-counter medications, bandages and other quick remedies so you can continue enjoying your visit. If you're unable to walk to a First Aid location, please tell the nearest Cast Member and a nurse may be able to assist you in the parks.

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Tickets are non-refundable, but you can modify the date of your planned visit in the My Disney Experience app and set it for a future date.

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Disney's official policy is that it does not offer refunds for rain. What is this? The show must go on, and even when it is rainy, Disney World is open. Now, of course if Disney does happen to close for a weather event (like a hurricane) they will issue refunds then.

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You can check your My Disney Experience Account to verify that you can move your Theme Park Ticket start date. After logging into your My Disney Experience Account, select the tickets that you would like to edit and choose the “Change” option. You are then able to modify your ticket start dates.

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The Genie 120-minute rule says that you can make a new reservation at most 2 hours from when you made the last one, and this countdown timer doesn't change if you modify the reservation. If you made it at, say, 11 a.m., then your two hours will be up at 1 p.m. even if you modify the reservation at noon.

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While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one.

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It's safe to say there is something for everyone at Disney parks. That said, there are definitely some surprising things you might not expect to find at a Disney park, ranging from things you might need in a medical emergency like thermometers and medications to more personal goods like condoms and underwear.

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Guests are allowed to bring outside food and nonalcoholic beverage items into the park for self-consumption, provided they are not in glass containers and do not require heating, reheating, processing, refrigeration or temperature control and do not have pungent odors.

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