What if I left my phone on Bolt?

If you think you left your item in the vehicle, you will have 24 hours to contact the driver through the app. Please check your Ride history to see this option. In case the driver is not responding, please reach out to our Support team through the app.



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Your account may be blocked for several reasons: Unpaid trip. Using cards that have been reported as stolen or lost.

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It is only possible to delete your account when any outstanding payments have been paid. If you cannot delete your account, please contact our Support team.

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Bolt is Level 1 PCI Compliant and complies with payment card industry (PCI) standards by tokenizing all credit and debit card numbers processed through our checkout.

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