Your account may be blocked for several reasons: Unpaid trip. Using cards that have been reported as stolen or lost.
People Also Ask
Behaviour complaints. Impersonating another courier. Sharing your account with another person. Incorrect pricing (collecting more money, reporting incorrect cash, etc.)
If you are experiencing an issue logging into your app, check that: Your restaurant account is active. You have entered the correct credentials. Your internet connection is stable.
Bolt is Level 1 PCI Compliant and complies with payment card industry (PCI) standards by tokenizing all credit and debit card numbers processed through our checkout.
We understand that there might be situations when you need to cancel your request. Please note that in some cases you will be charged a cancellation fee. Cancellation fees are applied in the following situations: If you cancel your request more than 2 minutes after the driver has accepted.
Use a range of safety features, e.g. share details of your journey. You can pay inside the app (Credit/Debit) or with cash. Easily request a ride with the Bolt app: 1.