What is a good pre booking message Airbnb example?

Hi {Guest first name}, Thank you for choosing to book {Property name}. My name is {Host name}, and I'll be your host during your stay. I would like to know you a little better, so I'd appreciate it if you would take a few minutes to answer some questions.



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Dear XX, Thank you for choosing us for your stay. We are thrilled to be hosting you on (date) and look forward to your stay. Expect to receive details on checking-in and making the best of your stay at (name of place) when your reservation date is closer.

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Hello! We hope you are all set to check in on (date) and are looking forward to your stay with us at (name of place). You can check in at (check-in time), so you are welcome to arrive any time after if you like. Your door access code is (access code).

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A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.

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It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note. Here, hosts share some simple, budget-friendly ideas for giving guests an unforgettable stay.

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If your reservation request is declined and the listing for the stay shows that it's still available, the host's calendar may not be up-to-date or they may want reservations of a different length or time.

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I just wanted to say thank you for choosing to stay at my place. It was a pleasure hosting you, and you are welcome back anytime in the future! I'll be sure to be writing a positive review. If you too had a good trip, could I please ask that you complete the review process and share any thoughts on your experience.

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Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing. But none of these actions directly affect your acceptance rate. If you pre-approve an inquiry and the guest books your space, that counts as an acceptance.

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There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest.

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Extras guests appreciate:
  • Extra toilet paper, linens, and towels.
  • Basic toiletries like shampoo and conditioner.
  • Dish soap and cleaning supplies.
  • Dining basics like a coffee maker, cooking utensils, dishes, and silverware.
  • Wine glasses.
  • Basic cooking supplies like salt, pepper, and oil.
  • Coffee, tea.
  • Light breakfast or snacks.


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Check out this five-step guide.
  1. Step 1: Communicate early and often. Welcoming guests begins before they even come through the door. ...
  2. Step 2: Make check-in easy. ...
  3. Step 3: Keep things clean and tidy. ...
  4. Step 4: Anticipate guest needs. ...
  5. Step 5: Give and get reviews.


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Follow their house rules and any special requests Always follow the house rules set out by your host, and be mindful of any special requests that they make for the duration of your stay. Remember that their rules are in place for a reason (keeping the property clean and safe, minimizing noise, etc.).

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1. A warm welcome. No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.

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Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


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