Skiplagging, also known as hidden city ticketing, is when an air traveler buys a ticket for a flight with a layover before the final destination and departs at the layover airport. A travel website called Skiplagged.com allows people to find and book tickets for flights with hidden city ticketing.
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Is skiplagging illegal? No, but it's against most airlines' contracts of carriage or the rules people must follow to fly with the airline. American Airlines and Southwest Airlines both put skiplagging first on their lists of prohibited booking practices.
The practice goes by a few different names, including skiplagging or hidden-city flying. Passengers disembark at their layover city, leaving an empty seat on their next flight, and save money in the process. But airlines are cracking down on the practice, claiming it breaches their rules and costs them revenue.
If an airline catches you skiplagging, in most scenarios it will punish you as per the terms and conditions of the ticket you're flying on. The punishments could range from financial penalties to restrictions on future booked travel.
Bobby Laurie, who worked as cabin crew for US Airways (now American Airlines) and the now-defunct Virgin America, offers his top tips to avoid getting caught when skiplagging: Check in online or via an app instead of at a kiosk. Limit your interaction with airline staff.
Is skiplagging illegal? No, but it's against most airlines' contracts of carriage or the rules people must follow to fly with the airline. American Airlines and Southwest Airlines both put skiplagging first on their lists of prohibited booking practices.
Skiplagged searches for the route you want to take and then looks to see if there are cheaper options on the same route by booking an onward flight. The example Skiplagged uses is a flight from Atlanta to Orlando costing $250, but a flight from Atlanta through Orlando to Dallas costing $130.
“Hidden city ticketing,” or booking a flight with the intention of getting off at the layover city rather than the final destination, is perfectly legal, but there are some factors to consider before making it a habit.
Booking through the site is safe and secure. But there's a reason why we urge all travelers to exhaust all their other options to find cheap flights before booking a fare through Skiplagged. It's looked down upon in the travel industry (especially by airlines – surprise, surprise.)
It's highly unlikely you'd face any repercussions if you do it once, but if you make it a habit or the airline sees an egregious pattern of hidden city ticketing, there could penalties from the airline, like losing your frequent flyer points.
It makes sense, because the practice saps revenue from them on two fronts: Not only do passengers underpay — potentially by hundreds of dollars per ticket — but the seat on the tossed leg also could have been sold to someone else. Most contracts of carriage from major airlines expressly forbid skiplagging as a result.
Yes, you can leave the airport during domestic layovers. For instance, if you're a US citizen and have a layover within the country, it is legal and safe to leave the airport. Be aware that you'll probably be getting two boarding passes if the domestic layover is more than an hour.
Over the past decade, Skiplagged has survived lawsuits from United Airlines, in 2014, and Southwest Airlines, in 2021. The United case was dismissed and the Southwest case settled after lengthy legal battles. American is hoping that the third time's the charm.
Skiplagged founder Aktarer Zaman identified a problem -- the seeming arbitrary nature of airfares -- and attacked it. Now United and Orbitz may eat him for lunch. Aktarer Zaman, the 22-year-old Skiplagged founder who got sued by Orbitz and United, has a B.S.
Skiplagged deceives the public into believing that, even though it has no authority to form and issue a contract on American's behalf, somehow it can still issue a completely valid ticket. It cannot. Every 'ticket' issued by Skiplagged is at risk of being invalidated, the airline said.