What is a SSR airline?

An SSR (special service request) is a request to an airline to provide a particular facility for a passenger or passengers. A special service request is made using an SR entry, which generates an SSR element in the PNR and a request message to the airline or airlines concerned.



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This is the assistance that the airport employee provides to the passenger. Disabled persons with reduced mobility may use this service. Depending on the needs of the passenger, the employee can help him in the check-in process and when boarding the plane.

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Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days. Chat with a Special Assistance Agent for free.

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How to order special assistance? Special assistance at the airport is free. To use this service, please contact the carrier during the booking process or directly before the flight.

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The airline accounting code, or prefix code, is a 3-digit number, referenced by IATA and unique among all the airlines, used to identify the airline in various accounting activities such as ticketing.

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For most airlines, the code serves as a short abbreviation for the company's full name. For example, American Airlines uses “AA” and United Airlines uses “UA.” Not all codes appear to be synonymous with an airline, though.

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Local funding will vary depending on how the airport is owned and operated. However, local funding is generally provided through tax revenue and usage fees collected by the sponsor or airport operator.

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