What is an Amtrak refund voucher?

In certain situations when you downgrade or cancel a trip, you can receive some or all of your money back in the form of an eVoucher. eVouchers store your ticket value electronically in our reservation and ticketing system, ready for you to apply as payment toward future trip purchases.



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With a variety of benefits and perks, the Amtrak Guest Rewards® Preferred Mastercard® and Amtrak Guest Rewards® Mastercard® are your tickets to new experiences. Use your card everywhere you shop, dine or travel to earn rewards faster.

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The $99-annual-fee Amtrak credit card features a limited-time welcome offer: Earn 40,000 bonus points after you spend $1,000 in the first three billing cycles (as of March 2023).

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Transportation vouchers are non-transferrable; the person named on the Transportation Voucher must be one of the passengers who is traveling. The name used in the reservation must exactly match the name indicated on the Transportation Voucher. Transportation Vouchers expire one year from the date they are issued.

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If the fare booked allows it, tickets can be refunded from your Trainline account until the day before departure. Refunds on the departure day must be done via DB's website directly.

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Refunds can take an average of 3-5 days to process.

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However, airlines may offer their customers a voucher instead of a refund in such cases. In some situations, a travel voucher may seem more attractive to air travellers than a refund (repayment), as they can use the voucher on future trips with the same airline or other partner airlines to save on ticket costs.

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