What is an example of an operational risk in a hotel?

We'll start with the obvious operational hazards, such as slips, trips, and falls. These risks aren't unique to the world of hospitality, but the industry is especially prone to these types of incidents. Food spills, wet floors, electrical wires, and steps all present opportunities for injuries.



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A hotel operating in today's regulatory climate just has to accept that identifying and controlling health and safety risks is a normal cost of doing business.
  • Manual handling.
  • Slips, trips and falls.
  • Hazardous chemicals.
  • Burns, scalds and cuts.
  • Electrical.
  • Carbon dioxide gas.


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  • Research.
  • Booking.
  • Pre-Arrival.
  • Arrival.
  • Occupancy.
  • Checkout / Departure.
  • Post-Stay.


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The 5S methodology is a workplace organization system that aims to improve efficiency and eliminate waste by maintaining a clean and organized work environment. The 5S's stand for Sort, Set in order, Shine, Standardize, and Sustain.

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A Hotel Concept is designed around 7 components that cover all aspects of running it successfully: The Story, The People, The Space, The Identity, The Services, The Content, and The Channels. Starting from the central story, components are interconnected and work side by side to build a unique, coherent whole.

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With an increasing number of risks in hotels, risk management is more important than ever. A risk management system helps ensure workplace safety for customers and teams. Beyond accident prevention, it also helps improve operational efficiency.

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There are numerous of examples of accidents that can take place in hotel lobbies and hallways. For example, you may: Trip on loose carpeting or a carpet ridge. Slip on a wet floor (caused by a spill or natural causes like rain/snow that wasn't mopped up.

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