What is MAAS in public transport?

Mobility as a service (MaaS) is a type of service that, through a joint digital channel, enables users to plan, book, and pay for multiple types of mobility services. The concept describes a shift away from personally-owned modes of transportation and towards mobility provided as a service.



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Mobility as a service integrates transportation options like ride-hailing, bike rentals and public transit to make getting around urban areas easier.

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Mobility-as-a-Service (MaaS) describes a shift away from personally-owned modes of transportation and towards mobility solutions that are consumed as a service.

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Mobility as a service (MaaS) is a type of service that, through a joint digital channel, enables users to plan, book, and pay for multiple types of mobility services. The concept describes a shift away from personally-owned modes of transportation and towards mobility provided as a service.

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MaaS is a framework that serves to help progress wider societal goals – from making mobility accessible to everyone to encouraging more sustainable travel.

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Developed by professor of social and health psychology Kirk Brown and professor of psychology Richard Ryan in 2003, the MAAS is a self-report tool that measures an individual's ability to practice mindfulness in their day-to-day life.

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Mobility as a Service (MaaS) and Mobility on Demand (MOD) are sometimes used interchangeably, however, they are different. While both involved the integration of different transportation modes, MaaS creates a “single mobility service”, while MOD establishes “an integrated and connected multi-modal network of options”.

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(2020) revealed that individuals whose age is below 55, travel frequently, have high income/socio-economic status and are of higher education are more likely to use MaaS.

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MaaS platforms typically include a wide range of transportation options, such as buses, trains, ridesharing services like Uber and Lyft, peer-to-peer rental services like Turo and Getaround, and micromobility options such as electric scooters and bicycles.

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An eMobility Service Provider (eMSP) is a company or organization that provides electric vehicle (EV) charging roaming services. Using EV roaming, electric vehicle (EV) drivers can access charging services at various participating charging networks.

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