What is Rule 85 for airlines?

Rule 85: Schedules, Delays, and Cancellation of Flights. Rule 87: Denied Boarding Compensation. Rule 90: Refunds. Rule 95: Amenities/Services for Delayed Passengers. Rule 97: Acceptance of Baggage.



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The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

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Whenever a flight is canceled or delayed, it causes huge headaches for travelers, but they're not always owed the relief they think they deserve. U.S. airlines are not required to offer compensation for delays outside their control, like severe weather or air traffic control issues.

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When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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For delayed flights: Airlines are not required to provide flight delay compensation. Compensation is only required when “bumped” from an oversold flight, according to the U.S. Department of Transportation.

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Send a demand letter to the airline (also known as an airline complaint letter). File a complaint with the U.S. Department of Transportation. File a complaint with the Better Business Bureau (BBB). File a small claims lawsuit against the airline.

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You're entitled to get compensation if the flight arrives more than 3 hours late and it's the airline's fault - for example, if they didn't get enough bookings or there was a technical fault.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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The bill would address airlines' refunds and reimbursement obligations to passengers, enhance protections for passengers with disabilities, boost hiring of air traffic controllers, shore up aviation safety, unlock funding to modernize airport infrastructure, invest in upgrades to the agency's technology and more.

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Our pick of the best flight compensation companies
  • Skycop.com: Top choice overall.
  • AirHelp.com: Most widely recognized.
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  • Flightright.com: Most adaptive.
  • Flight-Delayed.co.uk: Most user-friendly.
  • AirAdvisor.com: Smoothest interface experience.
  • Refundmore.com: Utmost reliability.


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When a flight delay occurs, you are entitled to assistance and a choice between rerouting, reimbursement, or rebooking. If you arrive at your destination more than 3 hours after your scheduled arrival time, you are entitled to the same reimbursement, rerouting, and rebooking structure as a denied boarding.

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My flight is delayed - am I entitled to money or other compensation from the airline? No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed.

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Air travel isn't always fun. Things go wrong. And while you're unlikely to get compensated because a summer thunderstorm made your plane late, it's often worth complaining to the airlines and seeing what you can get for your travel inconveniences.

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Significant change In most cases, the airline will offer you the choice between getting a reimbursement or a rerouting on a comparable flight. Note that if the airline offers you a rerouting as an alternative to the schedule change, you do NOT have to accept it if the flight is not to your convenience.

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If you arrive at your destination within 1 hour of your original scheduled arrival time, you will not be compensated. If you arrive at your destination between 1 to 2 hours after your original arrival time, you will be compensated for 200% of your one-way ticket price or a $775 maximum.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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Overbooked flight compensation under US regulations
If the airline does not make any substitute travel arrangements for you, you are entitled to 400% of the one-way fare price, not to exceed $1,350 as well as any optional fees paid as part of your reservation (e.g. bag fees, seat upgrades, etc.).

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In short, the Passengers' Bill of Rights is a piece of legislation that would provide legal protection for fliers in the cases of delays, cancellations, lost baggage, and “junk fees” (in the words of President Joe Biden).

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Flight attendants are only paid for their flight time. This means they are not compensated when they are walking through the airport to get to a gate or waiting for the aircraft to arrive. Their time clock does not start until the cabin door is closed.

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