What is the Southwest Warrior Spirit?

Employees of Southwest Airlines are encouraged to “Live the Southwest Way.” This includes having a Warrior Spirit (work hard, desire to be the best, be courageous), a Servant's Heart (put others first, live by The Golden Rule), and a Fun-LUVing Attitude (be a passionate Teamplayer, have fun).



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Employees are treated with the same concern, respect, and caring attitude within our organization that they are expected to share externally with every Southwest Customer. Southwest® is known for our legendary Hospitality and world-famous Culture where People come first.

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Let them know that you are wanting to explore your own career potential and you feel that Southwest Airlines will give you the challenges and opportunities to keep climbing and discover your potential.

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Southwest® is known for our legendary Hospitality and world-famous where People come first. We care for our People and communities, and our People care for each other.

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Southwest Airlines reviews According to the 2022 Airline Quality Rating report, Southwest was ranked as the No. 1 airline in 2021 and 2020. In addition, Southwest had the second lowest consumer complaint rate in 2021.

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