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What to expect in a hotel receptionist interview?

These interview questions can help a hiring manager learn more about your personality and interest in their hotel receptionist role:
  • Tell me about yourself .
  • Describe yourself in three words.
  • Why do you want to work here?
  • What do you know about our hotel?
  • Are you familiar with this area?
  • What is your greatest strength?




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You could be: taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer. checking in guests, allocating rooms and handing over keys. answering questions about hotel facilities and about local transport, places of interest and entertainment.

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10 Traits of a Great Hotel Front Desk Agent
  1. Empathetic and Caring. ...
  2. Willing to Go Above and Beyond. ...
  3. Ability to Anticipate Guests' Needs. ...
  4. Engaging and Inquisitive. ...
  5. Calm, Composed. ...
  6. Always Smiling. ...
  7. Knowledgeable about the Local Area. ...
  8. Resourceful.


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