When can I get full refund for Cancelled train?

Passengers are entitled to a full refund if the train is three hours or more delayed or cancelled; for e-tickets it's automatic but counter tickets require a visit to the reservation counter. A TDR can be filed if the train consistently experiences delays after the chart has been prepared.



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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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When will I get refund of my train ticket? take 3 to 7 working days from the scheduled departure of the train. How can I track cancellation status of my cancelled ticket? If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket.

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The quickest and easiest way to refund your ticket is to do it online. Login to My Bookings, select your booking, and click on refund tickets.

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You must claim the refund within 28 days of your train ticket's expiry date.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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You're entitled to a full refund if your train was cancelled and you couldn't take the next train or decided not to travel. If you didn't use your ticket, you can get a refund without any fees - it doesn't matter what type of ticket you bought.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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What is a nonrefundable ticket, anyway? When an airline says that a ticket is nonrefundable, it doesn't mean that you can't cancel a ticket. Depending on the ticket type, often, 'nonrefundable' simply means: The airline will not give you all of your money back if you cancel (true for most basic economy tickets).

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Using the Public Performance Measure (PPM), 87.6% of trains were punctual (early or less than 5/10 minutes after the scheduled arrival time) at their final destination in the latest quarter. The proportion of trains classified as Cancellations in the latest quarter was 3.3%.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Generally, if your train is cancelled or rescheduled, you are entitled to a full refund from the firm you were due to travel with for any ticket type, including advance tickets (see how to claim your money back). This includes where the train is cancelled due to strike action.

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There will be no trains running on any routes on the two strike days - 30 September and 4 October.

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