You take your bags into the train with you and put them on the rack above your seat, or in the space between the seat backs, or on floor-standing racks at the car ends or in the seating area.
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Our coaches are equipped with several areas for stowing luggage, including: Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.
Labelling your bags is mandatory on all Eurostar and French trains, so you should affix a label that includes the passenger's full name. Paper labels can normally be found at large stations (e.g. Eurostar terminals) but we recommend purchasing something more sturdy that will last more than one trip.
Can I take food on board? Absolutely.You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
Each passenger may bring two personal items, 25 lbs.(12 kg) and 14 x 11 x 7 inches each, and two carry-on items, 50 lbs.(23 kg) and 28 x 22 x 14 inches each, onboard.
You + Two Bags = No Extra ChargeWhen you travel with us, you can carry-on two free pieces of luggage. Each item should not exceed 50 lbs. (23 kg) and needs to be 28 x 22 x 14 inches in size.
You + Two Bags = No Extra ChargeUnlike many transportation options, traveling with Amtrak is twice as nice with our generous baggage policy. When you travel with us, you can carry-on two free pieces of luggage. Each item should not exceed 50 lbs. (23 kg) and needs to be 28 x 22 x 14 inches in size.
Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like.
However, sometimes you simply can't travel only with a carry-on. If you go on a 2-week trip to Europe, there is a good chance you'll need at least a 25” suitcase, and perhaps even bigger 28” luggage will be more suitable. Still, within these suitcases, you want to choose one that weighs the least.
We appreciate that passengers often want to bring a few bottles back from their trip and we are happy for customers to bring unopened bottles of alcohol to take on to their destination.
Claims for lost checked baggage must be submitted within 30 days of the date of the incident to the Office of Customer Relations (Attn: Baggage Claims, Amtrak, 1 Massachusetts Ave NW, Washington, DC 20001). For more information, call us at 1-800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.
Contact the train operator: The first step is to contact the train operator to report the lost luggage. They will have a lost and found department that can help you search for your luggage and provide you with information on how to claim it if it is found.
Storing ItemsCarry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas. Most buses have baggage storage bins under the bus floor, and the bus driver will assist you.