Where to board Shinkansen at Tokyo Station?

Platforms 14 through 23 at Tokyo Station are for all Shinkansen trains. Platforms 14-19 are for the Tokaido shinkansen and Sanyo shinkansen trains. Travelers headed to cities in western Japan like Osaka, Kyoto, and Hiroshima will board from these platforms.



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Where Can I Board the Shinkansen? Platforms 14 through 23 at Tokyo Station are for all Shinkansen trains. Platforms 14-19 are for the Tokaido shinkansen and Sanyo shinkansen trains. Travelers headed to cities in western Japan like Osaka, Kyoto, and Hiroshima will board from these platforms.

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To ride a Shinkansen, you need 2 types of tickets. Firstly, you need a passenger ticket which indicates the car and seat numbers along with the destination station. Secondly, you need an express ticket to ride Shinkansen trains (and other types of fast 'express trains').

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Some trains might have a stop as brief as 1 minute, while others might stop 5 to 10 minutes due to waiting for other Shinkansen to pass. Regardless, arriving at the platform about 15 minutes before the departure time provides ample mental and physical preparation.

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There are no crowds on the intercity Shinkansen trains so free seats tend to be available. However, it is recommended to book a seat before boarding any train during the following peak seasons: April 27 to May 6. August 11-20.

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Find the name of your train on the board above the ticket gate and check the platform from which the train departs. Find your car number indicated on your ticket. *On reserved seats cars/sections, “???”, “??”, “?”, or “RESERVED” will be displayed.

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The nine Shinkansen lines take you in different directions around Japan. From Tokyo to the south runs the Tokaido Shinkansen line, connecting the capital with Osaka. The Sanyo Shinkansen line connects Osaka with Fukuoka and, from there, the Kyushu Shinkansen line runs through the island of Kyushu from north to south.

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Use the bullet train Tokaido Shinkansen to travel to Mt. Fuji right from the heart of Tokyo. On the left side, you will see mesmerizing Sagami Bay, and on the right side the symbol of Japan, the highest summit of the country, perfectly symmetrical Mount Fuji.

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There are no Shinkansen terminals at Shinjuku Station. However, you may take the Yamanote Line to either Tokyo Station or Shinagawa Station to use the Shinkansen bullet train.

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Does the JR Pass cover Nozomi and Mizuho trains? The JR Pass is valid on all Shinkansen services in all the Shinkansen lines, except for the Nozomi and Mizuho services on the Tokaido and Sanyo Shinkansen lines. You will not have access to the trains with the fewest stops on the Tokaido and Sanyo lines.

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How much luggage can I bring onto the shinkansen? Each passenger is allowed to bring on two pieces of oversized luggage each. Each of these pieces of luggage cannot exceed 250 cm in total dimensions as previously stated. Additionally, each piece of luggage cannot exceed 30 kg (66 lbs) in weight.

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I'm using JR pass and reserved seats, what if I were to miss the train, can I change to the next train on the spot? Hi there, If you miss a train you have a reserved seat for, then you are allowed to board the next train and take a non-reserved seat.

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Do Shinkansen tickets sell out? Yes, especially for weekend travel and during peak seasons, Shinkansen services can be fully booked. In this case, it may be possible to ride with a non-reserved seat ticket, if you are willing to stand for the entire journey!

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When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

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Additional tickets must be purchased to use the Suica for travel on a limited express, express or Green Car. The Suica cannot be used for travel on the Shinkansen.

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Eating and drinking on Japanese trains You should eat on trains only when taking a long-distance train, such as the Shinkansen. These types of trains have a tray and cup holder at every seat, and snacks are sold from a vendor trolley. When taking this type of train, it is also acceptable to bring your own food.

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A gradually decreasing number of shinkansen trains are served by small food carts with a selection of snacks, drinks and boxed meals (bento) which periodically pass along the aisle. Free Wi-Fi is available on board of all shinkansen except on some older train sets in eastern Japan.

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