Which airline is better easyJet or tui?

?With over 3,000 responses on a recent poll I posted, 77% said that easyJet had the best customer service, followed by Ryanair at 15% and Wizz Air at a mere 9%. However, by adding Tui and Jet2 into the mix, easyJet slipped down to third place after Jet2 ? who stormed ahead ? followed by Tui.?



In 2026, the choice between easyJet and TUI depends largely on your travel style. easyJet is the "gold standard" for short-haul, point-to-point European travel, offering a massive network of over 100 cities and a highly-rated mobile app for boarding and tracking. It is better for DIY travelers who want low fares and high frequency. TUI Airways, on the other hand, excels in the "holiday" sector. As a leisure airline, TUI often provides a more relaxed cabin atmosphere, better luggage allowances on package deals, and a superior "soft product" for long-haul vacation destinations. While easyJet is the 5th best UK airline for reliability, TUI is consistently ranked higher for customer satisfaction on holiday routes. If you are booking a flight-only city break, go with easyJet; if you are heading to a resort for a week, TUI's integrated service is usually the superior experience.

People Also Ask

  1. 1 British Airways58%
  2. 2 Emirates49%
  3. 3 Virgin Atlantic46%
  4. 4 EasyJet46%
  5. 5 TUI Airways44%
  6. 6 Qantas39%
  7. 7 Jet2.com38%
  8. 8 Singapore Airlines37%


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ranked each provider from top to bottom depending on their overall score, which has seen holiday firms Jet2holidays and Kuoni come out on top in joint first of the best beach and resort package providers. On the other end of the list, eDreams has been ranked at the bottom whilst TUI's rating has dropped down.

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While TUI is not a budget airline in the traditional sense, there are extra charges associated with flight-only bookings.

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Sometimes Tour Companies/Agents will use 3rd party flights I.e in this case Easyjet (they do this if they have no flights departing on day of your holiday or can not guarantee a flight).

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easyJet is very reliable. BUT - anyone who depends on separate tix (whether on a budget carrier or legacy airline) to get to their final departure city the same day is risking a lot. IMO, unless you are flying on one ticket, it is important to be in your departure city the night before.

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TUI Airways is Certified as a 3-Star Leisure Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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TUI Group is a German leisure, travel and tourism company. TUI is an acronym for Touristik Union International (Tourism Union International). TUI AG was known as Preussag AG until 1997 when the company changed its activities from mining to tourism. It is headquartered in Hanover, Germany.

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TUI is an acronym for Touristik Union International (Tourism Union International). TUI AG was known as Preussag AG until 1997 when the company changed its activities from mining to tourism. It is headquartered in Hanover, Germany. TUI Group.

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Complimentary meals are included with all our long-haul flights. Menus vary depending on your destination and flight time, and all meals are followed by a hot drink. We'll also pass through the cabin with complimentary bar services offering soft, hot and alcoholic drinks of your choice.

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Tui has apologised after cancelling multiple flights, blaming ?operational and supply chain issues?, adding further disruption to half-term travel plans. The travel company on Saturday announced a ?small number? of flight cancellations ? six in total ? and delays at Birmingham, Gatwick and Manchester airports.

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Some weaknesses of EasyJet as a company include: Limited focus on premium services: EasyJet's low-cost business model does not offer the same range of premium services as some of its competitors, such as business class seating or in-flight meals.

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Both Ryanair and EasyJet uniquely use one genre of plane, 737 and a320 family respectively. All employees: pilots, mechanics, flight staff etc therefore solely require training for that one vehicle. Both training costs and even more valuable – the currency of the low-cost – time, is drastically saved.

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We are a low-cost European point-to-point airline. We use our cost advantage, operational efficiency and leading positions in primary airports to deliver low fares, seamlessly connecting Europe with the warmest welcome in the sky.

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Surprisingly, Ryanair comes out on top with a seat pitch of 30 inches and EasyJet for a width of 18 inches. But when it comes to flying long-haul, the stylish Boeing 787 Dreamliner aircraft from Thomson Airways has a huge 33 inches seat pitch while British Airways has the widest at 18.9 inches.

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