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Who gets royal up emails?

To receive an email invitation to bid on a stateroom upgrade guest must be opted-in to RCI Marketing e-mails. To opt-in, to receive emails guests can sign up on our website, opt-in through the online check in process or within My Reservations section of website. For more details about RoyalUp?, click here.



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Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call 800/256-6649 (514/285-9723 for outside the U.S.). If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.

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If you have a complaint while you are on a cruise, contact the ship's guest services office. To complain before or after a cruise, contact the cruise line's customer service department.

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RoyalUp is Royal Caribbean's stateroom bidding program, where the cruise line may offer guests the opportunity to bid for a higher stateroom category by inviting them to submit an offer of their choice. If the offer is accepted, the guests will be automatically charged and upgraded.

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Can I bring a family member or friend onboard? Crew members who meet specific length-of-service criteria have the option of requesting relatives travel, a benefit that allows family members to sail onboard for a limited period of time. Some restrictions may apply.

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Be sure to stay hydrated and have plenty of food to eat. One last thing, if you are planning a cruise or any vacation, enlist those you are traveling with to be a part of your diabetes team. Let them know more about your diabetes and how you manage it. Explain to them what it means if you are low and how they can help.

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If you haven't sailed yet, call 800/764-7419, and if you have, call the cruise line at 800/929-6400.

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As for your person, you will go through a metal detector. We have yet to go through a port that has the body scanners that have caused so much controversy at airports.

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