Why are people choosing hotels over Airbnb?

Readers cited cleaning fees and lack of reliable service as why they gravitate toward traditional hotels when they travel. “If the options are there, I will always pick a hotel. I like the experience better — room service, cleaning, and concierge,” said Keri from Maine.



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Nearly 40 percent claiming they prefer Airbnb to hotels is extremely good news for the online marketplace and hospitality service. It is interesting that a slightly greater number of millennials answered they preferred Airbnb than did the number of respondents who said hotels are worth the added cost.

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Is Airbnb Cheaper Than Hotels? Depending on the type of Airbnb apartment and the hotel, Airbnb can be cheaper than hotels but can also be more expensive. In general, Airbnb is cheaper than hotels because Airbnb does not have to pay for the overhead costs of a hotel or the general management of such a large operation.

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Because of the high surcharge on Airbnb rentals, many people have returned to staying in hotels. As many Twitter users pointed out, hotel amenities – such as a concierge, cleaning services, pools, and better security – might be worth more than an Airbnb stay.

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For instance, another study from the National Bureau of Economic Research that analyzed data from 10 US cities with the largest Airbnb market share found that “the entry of Airbnb resulted in 1.3 percent fewer hotel nights booked and a 1.5 percent loss in hotel revenue”.

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The nightly rate for booking an Airbnb is, on average, a 32% discount when you commit to at least seven nights versus just one. It's an even steeper 46% discount when you commit to 30 days. Remember, not every Airbnb offers extended-stay discounts — and some discounts are more generous than others.

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The country with the most Airbnb demand is the United States, with 99.5 million nights booked in 2021. They also had an increase of about 33 million nights booked from 2020 to 2021.

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In terms of age demographics, 36% Airbnb guests are between 25 and 34 years old. 15% are teenagers aged 18 to 24, while only 13% of all Airbnb guests are 55 years or older.

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While factors such as price, reviews and availability of parking were determinants of choice for both hotel and Airbnb consumers, hotel users valued attributes like housekeeping and security more so than Airbnb users, for whom attributes such as location and amenities were more important.

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Extras guests appreciate:
  • Extra toilet paper, linens, and towels.
  • Basic toiletries like shampoo and conditioner.
  • Dish soap and cleaning supplies.
  • Dining basics like a coffee maker, cooking utensils, dishes, and silverware.
  • Wine glasses.
  • Basic cooking supplies like salt, pepper, and oil.
  • Coffee, tea.
  • Light breakfast or snacks.


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Readers cited cleaning fees and lack of reliable service as why they gravitate toward traditional hotels when they travel. “If the options are there, I will always pick a hotel. I like the experience better — room service, cleaning, and concierge,” said Keri from Maine.

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It May Be More Lucrative Than Traditional Renting A solidly booked Airbnb rental may be more profitable than renting the same property to a long-term single tenant. That's because you're usually able to charge more on a nightly basis.

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The pros of Airbnb include affordability, local experience, more amenities than a standard hotel room, access to unique spaces, and the ability to connect with helpful hosts. The cons of Airbnb include a lack of standards, risky situations, no hotel services, paying in advance, and varying cancellation policies.

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There is no one hard and fast rule on minimum stay policies that can be applied to all Airbnb vacation rentals. Some hosts opt for a 1-night minimum stay. Others insist on week- or even month-long stays to attract only long term guests.

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Contrary to common belief, living out of Airbnb full-time can actually work out cheaper than a traditional lease. Plus, there are lots of perks that come with it. You can earn thousands of points and miles from your rent each month and enjoy the flexibility of moving whenever you wish.

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A 2021 study of more than 125,000 Airbnb complaints on Twitter found that 72% of the issues were related to poor customer service and 22% were related to scams.

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Showcase food and beverage menus that highlight local dishes and give guests a hometown feel. Pools, steam rooms, gyms, parking garages, complimentary valet — some hotels have been putting the amenities that traditional Airbnbs lack at the forefront of their marketing strategies.

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The main downside of using Airbnb for short-term rentals is that the platform charges its hosts a commission for each booking. This can eat into your profits, depending on the length and scale of your rental offerings.

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Airbnb hosts set their own rates, so there's no need to tip Many do charge a cleaning fee, which the host also controls. In some cases, the host cleans the apartment themselves or they hire cleaners and are responsible themselves for the payment and potential tips of said cleaners.

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While Airbnb is a safe option for accommodation when traveling, there are plenty of things you can do to further protect yourself as you explore. Never give your personal contact information to a host or pay outside of the platform.

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Although both VRBO and Airbnb take precautions to guarantee the protection of their visitors, Airbnb poses more potential dangers for guests simply because it allows visitors to remain in shared spaces.

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