If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.
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If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.
Simply navigate to the Account Settings tab and select Close Account. To receive a refund for your toll tag security deposit, you must return your toll tag(s) within 10 business days of the closure request.
How can I get the penalties waived? You must call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655) to obtain a waiver of penalties. Note that regional toll operators have different policies for their one-time penalty waivers so all penalties may not be waived.
There are no fees to open or to maintain a FasTrak account. Think of your FasTrak account as a little bank account for tolls. Your account must always have a balance, and tolls will be automatically deducted from your balance each time a toll is collected.
To check if you owe toll in California, call at 877-229-8655. If you have a FasTrak, you can log into your account and view all the toll hits and the ones you owe. Note: For missed tolls in California, the concerned tolling authority sends a toll invoice to the vehicle owner (usually within 30 days).
The registered owner will receive a violation notice in the mail (usually within two weeks). Each violation transaction is assessed a $57.50 penalty in addition to the toll amount due. If the registered owner has no previous violations, the penalties will be waived. This is a courtesy for first time violators only.
If you use an express lane without a valid FasTrak toll tag, you will receive a violation notice. The following is a schedule of toll evasion penalties: First notice issued: $25 penalty. Second (delinquent) notice issued: $70 ($25 penalty plus $45 late fee).
If you are visiting the San Francisco Bay Area for a longer period of time with out-of-state or out-of-country license plates and plan on crossing the Golden Gate Bridge, your best toll payment options are a FasTrak Account or a License Plate Account.
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.