Why did TfL charge me 10p?

Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.



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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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How will Transport for London (TfL) travel charges be shown on my card statements? Your monthly statements will always refer to TfL as either 'TfL.gov.uk/CP' or 'TfL Travel', followed by the type of transaction, 'Charge' or 'Refund'.

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If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

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You can pay any unpaid fare through your TfL online account or by phoning TfL on 0343 222 1234 (call charges apply).

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Charges should show on your TfL online account the following day, but you'll be able to see your journey history and provisional charges on the same day as your journey.

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For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL account and register your card there: https://accounts.tfl.gov.uk/Register.

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For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL account and register your card there: https://accounts.tfl.gov.uk/Register.

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Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

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“Pre-pandemic, the Tube required the least subsidy of almost any city. From a day-to-day operations point of view, it was covering its own costs. That is quite unusual for a European or North American metro. “But when the pandemic hit, the percentage increase in subsidy went through the roof.

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Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount. 16 and 17 year olds pay half the adult rate on Tube, DLR and London Overground journeys with a 16+ Zip Oyster photocard.

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There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).

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You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...

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Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

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If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.

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