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Why do Bolt drivers get blocked?

Low ratings. Low acceptance rate. Missing/expired documents. Irregular activities that go against our Terms and Conditions.



People Also Ask

If a driver fails the selfie verification, their account is permanently blocked and they can never use the Bolt app again, warns the company.

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When ordering a ride, you have the option to select a preferred driver from the list of drivers located nearby. To see the list of available drivers: Choose the preferred category. Tap on it to see the category information and price details.

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Most passengers will give you 5 stars as long as they get to their destination safely and comfortably. But not every trip will go perfectly and your rating won't stay perfect forever. The average driver rating is 4.7 stars, and anything above 4.85 stars is considered exceptional.

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Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.

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The basic consensus is this: Anything above a 4.9 is excellent, possibly even worth bragging about on Tinder; the 4.8 range is good; the 4.7 range is merely fine; the 4.6 range is nearing the borderline. Once your rating dips below 4.6, drivers start thinking you might be a little sketchy.

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You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.

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A payment cycle runs from Monday (00:00) to the following Sunday (23:59). If you are due to receive a payout, we will send the funds during the first half of the following week. We will send your payout to the bank account or mobile wallet linked to your driver profile.

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