Why is TfL charging me unpaid fares?

If you travel using a card which has unpaid fares and we are unable to identify which station you touched in at, you will be charged a maximum fare. If this happens: You will not be able to apply for a refund and will need to contact your card issuer as your card was not approved to travel.



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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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You may be able to complete your journey, but your card will then be temporarily stopped and you won't be able to use it to make any further journeys until the outstanding amount is paid to TfL. However, you should still be able to use your card with other retailers.

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Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

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Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply)

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In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.

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When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.

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Answer. Officers are preparing an answer. Fare evasion costs Transport for London (TfL) £116m a year, which is money that should be invested into London's transport network. Tackling fare evasion remains a priority for TfL and it has a comprehensive programme in place to reduce the risk of fare evasion.

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London road user charging In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision to reject your representation, you have the right to appeal to the tribunal.

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Using an Oyster card works out cheaper than buying a paper ticket every time you want to travel by tube as fares are cheaper when you touch in with an Oyster. You can add some credit to your Oyster using a pay-as-you-go system, which means money is only taken off when you employ the contactless card.

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If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.

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If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.

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How many times can you use a contactless card in a day? You can use your contactless credit card as often as you would any other debit or credit card. There isn't a limit on how many times you can use a card because it's contactless.

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TfL Revenue Inspectors can't arrest you - but under certain circumstances they can detain you or use reasonable force to remove you from the 'railway' (which includes TfL buses in London, yes it's weird). Specifically where you either fail to pay the fare or give your name and address when asked.

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Answer. Depending on its nature, begging on the network and in the immediate environs, is an offence under the Vagrancy Act or the railway byelaws.

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