Some guests may have questions—for example, about an earlier check-in time, or your specific location. These guests can send you a booking inquiry before making a reservation. When you get an inquiry, depending on your settings, you'll get an email, a notification in your Airbnb inbox, or both.
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Once a guest sends you a request, you can review the reservation details and decide if you want to accept or deny their request. If you accept the reservation request, the guest will be prompted to complete the booking through a message in their inbox.
The main difference between Instant Book and Request to Book lies in the booking process. With Instant Book, guests can book your listing immediately without waiting for your approval. With Request to Book, guests must send a booking request, which you can accept or decline within 24 hours.
Going through the booking site is the safest method because it's often tracked and secure. Scammers may send fake Airbnb links to your email inbox requesting you to input data to secure a booking or receive a special deal. Don't click the link and instead log onto the platform to check if the offer is legitimate.
Not a problem—here's how to handle it. Decline the request before it expires within 24 hours—your response rate will thank you! It's one of the factors that helps you become a Superhost. Decide whether to keep the dates blocked or open them up for someone else to book.
To check it, either find the message thread with the Host in your inbox, or go to Trips and click or tap Show more trip plans, then Show details. A Confirmed status means you're good to go! You'll receive an email saying so, along with a text (SMS) and a push notification if you have those set up.
Airbnb says it provides guests with definitions of the overall star rating and individual category star ratings. For the overall rating, a five-star stay is defined as great, a four star stay is good, and three stars is OK. Still, many hosts say the rating system isn't clear enough to guests or to hosts.
Don't worry: All pricing information is included when you book—but there are a few situations where you may owe more after paying: You change your reservation (ex: You add another guest)Your Host files an AirCover for Hosts request for damage that occurred during your Airbnb stay.
While rejection undoubtedly runs rampant on Airbnb (and not just from the hosts), there are several tactics to almost guarantee you don't get dubbed a “persona non grata” next time you're booking a getaway.
There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest. Did this article help?