Why is Tube only 10p?

The 10p is a pre-authorisation charge that's taken at the start of the journey - it's basically a way of making sure that you're presenting a valid card at the start before the fare proper is taken. Once you tap out, that's when you should be charged the proper fare.



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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

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The fares on the central section of the Elizabeth line (Paddington to Liverpool Street) are the same as the fares on London Underground in Zone 1.

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There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).

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Can I apply for a refund over the phone? If you prefer to apply by phone the process is similar. Call TfL customer services on 0343 222 1234, which costs the same as calling a normal 020 number.

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TapTapCap is Lothian Buses' capped contactless system. For adult passengers, tap the same card or mobile payment device for every journey across our entire network, and the following morning we'll automatically charge you the cheapest adult daily fare for the journeys you've made.

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What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.

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You'll need to make sure you have enough available funds in your account to cover the cost of your fare. You can check your account balance using Barclaycard online servicing. Once logged in, you can set up alerts to help you manage your account with ease.

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Children aged five to 10 can travel free at any time by Tube, DLR, London Overground and some National Rail services in London, as long as they travel with an adult who has a valid ticket. Up to four children can travel free with one adult.

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Pay as you go You don't have to work out the cost of your journey in advance. You can pay as you go using contactless (card or device), an Oyster card or a Visitor Oyster card. It also offers great value as pay as you go is cheaper than buying single tickets and you get daily and weekly capping.

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You only pay for the journeys you make and it's cheaper than buying a paper single or return ticket (train companies may offer special deals on some journeys). In Zones 1-9, your fare is capped so you can travel as much as you like in one day or week (Monday to Sunday), without paying more.

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