Will Southwest refund my hotel?

If your flight itinerary has been disrupted by an event that does not qualify as a Force Majeure Event as noted in our Contract of Carriage and you miss your hotel reservation, you may receive a full or partial refund for your unused hotel accommodations.



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Yes, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight CreditTM (depending on the fare) to buy a future flight.

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Rights and regulations to know while traveling In all these instances, airlines are required to offer overnight accommodation free of charge. To take advantage of canceled flight hotel compensation, the best course of action is to make yourself known to your airline in order to request assistance.

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While you wait for your flight
This means they must provide: A reasonable amount of food and drink (often provided in the form of vouchers) A means for you to communicate (often by refunding the cost of your calls) Accommodation, if you are re-routed the next day (usually in a nearby hotel)

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If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees. Travelers must receive that refund within seven business days if they paid by credit card, and within 20 days if by cash or check.

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Scheduled Long Layovers If you have a long layover that is scheduled as part of your itinerary, your airline may provide you with a hotel. Generally, this is only the case if your layover is longer than eight hours.

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Southwest Is A Safe Airline
They are a favorite among travelers looking for cheap flights without having to compromise on comfort or security. According to the most recent list of the world's safest airlines, Southwest was ranked in the top 15 airlines in the world in 2021, even beating out Delta, American, and United.

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Scheduled Long Layovers If you have a long layover that is scheduled as part of your itinerary, your airline may provide you with a hotel. Generally, this is only the case if your layover is longer than eight hours.

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The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.

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Request food, drinks, and if necessary, free transport and hotel accommodation. If you had a canceled flight, ask for an alternative flight or a refund. Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

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What do I get from Southwest for my delayed flight? The type of compensation Southwest Airlines gives for delayed flights is a LUV Voucher. These vouchers can be used for the cost of a future flight (but not to cover taxes and fees) on Southwest.

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All major airlines — except for Frontier — will cover a hotel stay and transportation to the hotel in the event of an overnight cancellation. Six of 10 will rebook on another airline at no extra cost. Just two airlines offer credits or travel vouchers if a cancellation causes a wait of at least three hours.

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For example, if a passenger's flight is canceled or delayed overnight due to the airline's fault, they may be eligible for a hotel voucher. However, it is not a standard policy and can vary depending on the circumstances.

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If your flight's arrival was delayed by more than three hours, you may be entitled to compensation. To view more information about your entitlement to compensation, and what to do if you're not happy about the outcome of a claim, please click on your preferred language below: Guidance for Customers – English.

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If we cancel your flights and can't offer a suitable alternative, we'll give you a full refund.

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Stopovers can range from as short as 24 hours to as long as 10 days, with no added cost to your airline ticket, depending on the program. To get the most out of a stopover, look for a program that offers other complimentary perks, too.

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