Are you guaranteed a seat on Eurostar?

All Eurostar tickets include a specific reserved seat, and initially you'll be allocated seats. When you buy tickets at www.eurostar.com, you can change your allocated seats by clicking Change seats after payment and selecting specific seats from a numbered seating plan.



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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.

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Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.

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Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

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The actual under sea section is 37 kilometres or just under 23 miles long. The passenger trains slow down on approach to 160kph/100mph when they enter the tunnel so they only spend about 13 minutes under the sea section of the tunnel.

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Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.

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Typically, the time and date on your ticket can be changed, but not the origin or destination. Conditions vary according to your fare. If you decide to travel on a different route, you'll need to buy a new ticket.

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Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.

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Where you print your Eurostar tickets depends on where your trip is departing from. But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

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It can take a minimum of 7 minutes from stepping off the train to exiting Eurostar arrivals, so if you're making a tightly timed connection move towards the front of the train before it arrives in London.

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Standard Premier: The main difference between the Standard Eurostar class's seating and Standard Premier's is that there are single seats available. There's also extra legroom, and the table seating has a bigger extendable table that pulls out if required.

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