Can Bolt drivers see your phone number?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.



People Also Ask

Feedback given by passengers regarding the quality of the ride-hailing service is anonymous. Your rating is private between you and Bolt.

MORE DETAILS

To edit your account information, follow these steps:
  1. Tap on the menu icon (3 horizontal lines)
  2. Tap on View profile.
  3. Select Edit profile.
  4. Locate the piece of information you want to change.
  5. Select Edit.
  6. Update the details.
  7. Your information will be updated automatically, but you may be required to verify your details.


MORE DETAILS

Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

MORE DETAILS

You can see your tips in the ride history in the app. Information on tips received is also available in balance, monthly tax and orders CSV reports which you can find in the Driver Portal. If a rider gives you a tip, you will get a push notification about it.

MORE DETAILS

Buy a virtual number to register on Bolt It offers low prices to buy a phone number for registration on many popular services. In addition to the Bolt application, here you can buy a virtual number for Uber, another popular service for ordering a cab.

MORE DETAILS

Leave a tip through the Bolt app Give your driver a 4-5-star rating; Leave a comment, if you wish; Choose the amount you wish to send as a tip; Tap on the button and you're done!

MORE DETAILS

You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.

MORE DETAILS

For example, we collect and process the personal data submitted by you in the course of installing and using the Bolt app; refusing to share geolocation data via the App means we cannot direct a driver to your location for pick-up, nor can we show you one of our own vehicles close to you for hire.

MORE DETAILS

If a driver fails the selfie verification, their account is permanently blocked and they can never use the Bolt app again, warns the company.

MORE DETAILS

Bolt records in 2021 The longest trip on the platform overall happened in Uganda. It spanned a total of 513km.

MORE DETAILS

1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.

MORE DETAILS

We use the information on your driving licence data and the selfies you provide to us to verify and authenticate your identity on an ongoing basis for safety and security purposes.

MORE DETAILS

Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.

MORE DETAILS

Bolt Drivers Following a successful trip, Bolt gets 25% to 20% of the entire amount paid per trip. It reveals that bolt drivers receive a larger share of the total payment (80 percent to 85 percent).

MORE DETAILS