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Can I refund my rabbit card?

For Standard Rabbit, if you wish to refund the Deposit and Stored Value, you must return your Rabbit to any BTS Ticket Office or at the Authorized Service Center. In doing so, you accept that the usage of such Rabbit shall be absolutely canceled.



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An all-in-one card you can use to shop, withdraw cash and travel on the BTS and BRT with ease. You also get Rabbit points to redeem for gifts.

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In case where the remaining Stored Value is insufficient for the distance traveled, the remaining Stored Value shall be displayed in negative amount and such Rabbit shall fall ineligible for travel until Stored Value is added into such Rabbit at a Ticket Office.

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The BTS Skytrain Rabbit card is a must when in Bangkok! Redeeming it was a breeze – just showed our passport and QR code at the train counter. It made navigating the city a breeze and was super handy for grabbing food too. Highly recommend getting one for a seamless and convenient Bangkok experience!

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*Note minimum reload amount is 100. The klook booth is quite hidden, but the booth employee worked so fast. The card is convenient to use.

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Student Rabbit card may only be used by current fulltime students, aged not over 23 years, according to date of birth on Citizen ID and currently studying at an academic institution in Thailand, or studying in a foreign country at an institution recognized by the Ministry of Education.

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You can't use the Rabbit card for either the ARL or MRT.

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The Rabbit Card is a reloadable transport card used for the BTS Skytrain system in Bangkok that can also be used at selected F&B outlets and retail shops. These cards can carry a maximum of THB4,000 at any given time. To check your Rabbit Card's validity, you can go to this site.

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