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Does declining an inquiry hurt Airbnb?

But none of these actions directly affect your acceptance rate. If you pre-approve an inquiry and the guest books your space, that counts as an acceptance. If you pre-approve and they don't book, it doesn't have any effect on your acceptance rate. And if you decline an inquiry, your acceptance rate is not affected.



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Declining an inquiry signals to the guest that their needs aren't a good fit for your space and encourages them to request another listing. But none of these actions directly affect your acceptance rate. If you pre-approve an inquiry and the guest books your space, that counts as an acceptance.

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If you cancel before the day of check-in, an automated review will be posted to your listing's profile indicating that you canceled one of your reservations. These reviews can't be removed, but you may be able to write a public response to clarify why you needed to cancel.

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Possible reasons why guests might want to cancel an Airbnb booking (these are just some of the ones I have experienced): illness (self or family member); death of family member, friend or colleague; premature birth of a baby; new job or urgent work need to be somewhere other than the Airbnb location; positive Covid ...

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An inquiry is a message from a guest looking for more information about certain dates they have in mind before they send a trip request. It means they're this close to saying yes—so, help them out!

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When you get an inquiry, depending on your settings, you'll get an email, a notification in your Airbnb inbox, or both. Even if you use Instant Book, guests may send you a booking inquiry first to get a little more info before they make a reservation. You'll have 24 hours to respond to their message.

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First and foremost, be polite! Taking the time to craft a nice message is worth it. Thank the potential Airbnb guest for their inquiry and apologize for not having the property available at their requested time. If you feel that you need to give a reason for your refusal, do so, but keep it short and professional.

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It also influences your listing's ranking in the search results. According to Airbnb, you won't get penalized for rare instances of not responding or declining a booking request. However, if you constantly ignore guest messages or decline reservation requests, you can end up finding your listing paused.

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If your reservation request is declined by the host or expires (hosts have 24 hours to respond), no charge is made for the reservation and you're free to book another place to stay. Find out more about checking the status of your reservation.

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While rejection undoubtedly runs rampant on Airbnb (and not just from the hosts), there are several tactics to almost guarantee you don't get dubbed a “persona non grata” next time you're booking a getaway.

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Communicating or paying outside of Airbnb can put you at risk, so one of the main reasons we analyze messages is to help protect against online fraud. That's why it's so important that you communicate only through the Airbnb message thread until you have a confirmed Airbnb reservation.

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  1. Tap Trips and then tap the trip you want to change.
  2. Tap Change reservation.
  3. Change the dates of your stay or the number of guests and tap Save. ...
  4. Review your changes, then tap Send request.
  5. Once you send the request, the Host will receive a notification to approve or decline your request.


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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Cleaning fees help hosts get their rentals cleaned and ready before guests arrive for their stay. It also protects the host from absorbing the cost of cleaning up after guests depart. Although it's common to see the fee on listings, there are some things to consider to avoid scaring off potential guests.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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A host may be willing to cut you a deal considering your situation and you'd be doing them a favor by booking their accommodation at the last minute. Sometimes annoying, one-off situations like this can happen no matter how closely you read and review your Airbnb listing.

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Once you're signed in to your Airbnb account, you'll be able to find both reviews written about you and by you on your public profile. If you're a guest, another way to find your reviews is to go to your Profile > Account > Go to profile.

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