FasTrak says many drivers may need to trade in their old toll tags for new ones. Toll tags run out of battery power over time, making it hard for some sensors to detect them.
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If you use a credit card as your primary payment method, FasTrak will automatically charge your credit card to replenish your FasTrak account whenever your balance falls below $15 or the minimum threshold.
Switchable FasTrak transponders (sometimes called FasTrak Flex®) have a small black switch that can be moved to indicate the number of occupants in the vehicle. It is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+).
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.
In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.