Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
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FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.
If you own a FasTrak, log in to your account to look up FasTrak violations. There you can view details of all the toll plazas crossed and the due tolls as well. Alternatively, to enquire about any toll violation in California toll roads, bridges or express lanes, call 877-229-8655.
You have 48 hours to pay after your recent toll crossing, or we will send an invoice for the toll amount to the registered owner of the vehicle. You can set up payment for future toll crossings that you plan to make within the next 30 days.
Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.
State bridges and Golden Gate Bridge transactions will be on separate monthly invoices. If you use Bay Area Express Lanes, you must use a FasTrak toll tag, otherwise you will receive a violation notice including toll evasion penalties. For more information, visit the FasTrak Toll Invoice FAQ.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.
If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.
In California, if you go through FasTrak lane without a pass, you will receive a toll violation notice. Toll violation will include the regular toll rate plus a penalty as: First notice: $25 penalty. Second notice: $70.