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How does FasTrak detect passengers?

FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.



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Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.

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Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.

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You will be charged the full toll. CAVs with two occupants can travel at a 50% discount and toll free with 3+ occupants when using a FasTrak CAV or FasTrak Flex toll tag. Set the switch to match the number of people in the vehicle. A FasTrak toll tag is not required for eligible clean air vehicles.

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Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.

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FasTrak says many drivers may need to trade in their old toll tags for new ones. Toll tags run out of battery power over time, making it hard for some sensors to detect them.

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SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.

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In California, if you go through FasTrak lane without a pass, you will receive a toll violation notice. Toll violation will include the regular toll rate plus a penalty as: First notice: $25 penalty. Second notice: $70.

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An HOV lane violation ticket is a minimum $490 fine. Fine may be higher for repeat offenders.

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First notice issued: toll plus $25 penalty. Second (delinquent) notice issued: toll plus $70 ($25 penalty plus $45 late fee). If the toll is paid within 15 days, the penalty is reduced to $25.

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If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.

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