Does JustPark have cameras?

By parking your vehicle in the Car Park you consent to us capturing, using and processing your VRM and personal details via CCTV and ANPR for enforcement purposes, to calculate the relevant parking tariff (if applicable) and to recover any outstanding Parking Charge.



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If you cancel your booking more than 24 hours before the booking starts, you'll receive a full refund. In cases where the booking is cancelled by the space owner or JustPark, the full refund will also include the Transaction Fee.

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We charge two sets of fees. The fees below we charge to the space owner for each booking. In addition, we charge the drivers a fee on top of the prices set by an owner. To cover the cost of processing your payment, we charge owners a 3% fee for each booking they receive.

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If you were unable to park, please get in touch with us as soon as you can - preferably no later than 48 hours after the booking was due to start. We hold all funds for 48 hours before releasing them to the space owner so that we can quickly process a refund if necessary.

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If you're early You can either make a new booking to cover the time you arrived early, or you have to wait until the start time of your booking. It is unfortunately not possible to amend your booking to an earlier time.

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Drivers can use our website or app to find and pay for parking and paying is easy as we accept all major debit and credit cards, Apply Pay and Google Pay. And if someone prefers to use their mobile phone to book & pay for parking, they can use our IVR (interactive voice response) or book with a simple text.

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Security cameras in city parks allow police officers and other authorized city officials to view the camera at any time of the day or night to make sure the parks are safe and in good order.

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You do this in on the web in your bookings made page by clicking on the booking, scrolling to the bottom and clicking 'cancel booking'. Or in the JustPark app by clicking on the booking and selecting 'Manage booking' and then scrolling to the bottom and clicking 'cancel booking'.

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Open the JustPark app. Once you have found a space that is suitable, you will be able to see any additional information and any previous reviews made by other drivers. When you're happy, tap on the Reserve button at the bottom, and you will be able to complete the booking.

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Fees for successfully renting out your parking space To cover the cost of processing your payment, we charge owners a 3% fee for each booking they receive. When setting your price, you are setting the amount you will receive - so there will be extra fees the driver will pay on top of this.

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