How do I access my Disney tickets on the app?

Once you find your ticket confirmation email, you can open the Disneyland Mobile App, select the Menu button (the 3 horizontal lines in the bottom right of the navigation bar), then tap Tickets and Passes, and from here you can load your tickets to the mobile app by selecting Link Tickets & Passes.



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Click on "Link Tickets" and re-enter your Ticket ID Code to see if they connect back to your account. If all fails and your tickets are not showing back up, your best bet will be to call the Existing Tickets line and speak to a Cast Member for assistance.

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Accessing your eTicket: When you first ordered your tickets, you should have received a confirmation email - make sure to keep this email handy! To access your tickets, you'll select the Access Your eTickets button near the top of the email.

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Assuming you have pre-booked these two steps, you will scan your ticket upon entrance to the theme park from your My Disney Experience app or your MagicBand+ (if it is linked to your tickets) to enter the park.

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You can choose to either print out your Disney eTicket from the eTicket viewer or have it digitally scanned directly from your handheld device.

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How do I use the ticket? A: Once your ticket has been linked to your Disney account, and you have matched the ticket to yourself, you can go to the theme park or water park, touch your linked MagicBand+, MagicBand or card to the touch point at the Main Entrance and enjoy your visit.

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Scroll down past My Plans, Reservations and Tickets and toggle over to Tickets, Passes & Memory Maker. Here, you'll be able to view your theme park tickets and the Guests to whom they're linked.

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Some reservations, tickets and purchases may not automatically appear in My Disney Experience. Link these items to your account to be ready to plan and share the magic with family and friends. Reservations and purchases that are linked to your account are listed in My Plans.

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Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

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Scroll down past My Plans, Reservations and Tickets and toggle over to Tickets, Passes & Memory Maker. Here, you'll be able to view your theme park tickets and the Guests to whom they're linked.

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Once logged in scroll down until you see a Park Tickets icon. Hover your mouse over this and then click “link tickets.” Enter your ticket confirmation code here. Your confirmation code contains all your tickets. During the linking process you will assign each ticket to a guest on your account.

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If the ticket has not yet been used, you can reassign a ticket to another person on your Family & Friends list. To do so, visit the My Reservations section of My Disney Experience, locate the ticket you wish to reassign and select the “Reassign Ticket” link to the right of the ticket.

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When a customer purchases an e-ticket, the e-ticket is emailed to them as a PDF file or stored in an online ticketing system. The e-ticket contains information such as the customer's name, flight number, seat number and other relevant details about the purchase.

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The value of your theme park tickets never expires, so you can still use your unused ticket value towards the purchase of new theme park tickets.

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In many cases, yes. Most theme park and special event tickets can be linked to your Disney account. However, some events, entertainment and other offerings—like movies at AMC Disney Springs 24—require physical tickets.

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To go through the gates at the theme parks, you will not be asked to show photo identification. However, if you need to pick up a ticket card at one of the ticket booths for entry, you will need to show a photo ID, proof of purchase, and original form of payment.

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To do this, have them open the app and navigate to the three-bar menu in the bottom right-hand corner and select Tickets and Passes. From here, tap the + in the top right-hand corner and choose Link Tickets & Passes.

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Open the app, click on the three horizontal lines in the bottom right-hand corner, and select Tickets and Passes. Click on the + sign in the top right-hand corner and tap Link Tickets & Passes. Next, you can manually enter your confirmation number or scan your ID Code.

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