How do I check if I have a Railcard?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased.



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A: Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can't find it, please click Manage my Railcard on the website homepage to log in to your account.

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If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

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Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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You can buy or renew your 1-year 16-25 Railcard up to and including the day before your 26th birthday and keep using it until its expiry date. With 3-year 16-25 Railcards you can buy them up until the day before your 24th birthday, which will make the expiry date the day before your 27th birthday.

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You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


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If you bought your Railcard online, please go to 'Manage my Railcard' on the website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active plastic Family & Friends Railcard, then click on 'Replace Railcard (Lost or stolen)'.

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It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.

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The Railcard is for your use only, and provides discounts only on tickets bought for your own use.

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Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.

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The simple answer is that not every Railcard is valid all of the time. Some of them are only valid in some parts of the country and others are only accepted at certain times of day. If you're travelling in First Class, then you might only be able to buy certain kinds of ticket.

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Get quick and easy access to discounted rail fares from your mobile phone with the Railcard Android app! With a Railcard, you'll enjoy ? off fares when you go by train. Never forget your Railcard again- Your Railcard will be stored on your mobile, ready for your next train journey.

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Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.

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Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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