CHECK THE SIGN: When crossing a toll bridge, check the Driver Feedback Display at the toll plaza. If it doesn't say VALID FASTRAK, your toll tag may be defective. CHECK YOUR ACCOUNT: Log in to your FasTrakaccount and review your transactions.
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FasTrak says many drivers may need to trade in their old toll tags for new ones. Toll tags run out of battery power over time, making it hard for some sensors to detect them.
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.