How do you qualify for Preboarding?

Some Customers with disabilities are able to preboard at the very beginning of the boarding process prior to general boarding. Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.



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How to get Southwest priority boarding
  1. Purchase EarlyBird Check-In.
  2. Purchase Upgraded Boarding.
  3. Book the right fare class.
  4. Carry select Southwest Rapid Rewards credit cards.
  5. Reach elite status with Southwest.
  6. Travel as a family.
  7. Use your military benefits.


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EarlyBird Check-In Customers will have their boarding positions reserved beginning 36 hours prior to their flight's scheduled local departure time. Boarding passes can be accessed beginning 24 hours prior to the flight's scheduled local departure time.

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Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.

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Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.

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EarlyBird Check-In® If you purchase EarlyBird Check-In, we'll automatically check you in and reserve your boarding position 36 hours before you flight's departure.

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Re: Preboarding with Family It's technically limited to one adult traveling with a child six years old or younger, but some agents allow multiple family members to board together at that time.

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If you have a B group boarding position, the chances are good that you'll still be able to get a window or aisle seat or find 2 seats together if you're traveling with a companion. Hot Tip: If you are in the B group (or even one of the first numbers in the C group), head to the back of the plane.

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While EarlyBird Check-In doesn't guarantee an A boarding position, it improves your seat selection options to help you get your favorite seat. Please remember, EarlyBird Check-In is subject to availability.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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Re: Question about qualification for preboarding Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.

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Fliers who qualify for preboarding get on the plane before all other travelers, including first-class passengers. So, if you are eligible, you can get settled in your seat before the regular boarding process begins.

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Pre-boarding with Diabetes Anyone in your travel party can also pre-board with you. All you have to do is wait for the TSA agent to call for pre-boarding for eligible people with disabilities and walk up to the desk and scan your boarding pass.

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What are the Rapid Rewards Rules and Regulations? Rapid Rewards is a rewards program offered by Southwest Airlines® Co. for Southwest Airlines Customers.

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