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How early should I arrive at Trainline?

We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.



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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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On London routes, we recommend arriving around 90 minutes before your train leaves. Please ensure that you have enough time to go through all the extra passport and security checks before your train departs. We recommend arriving around 30 minutes before your train leaves.

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Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.

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How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Travel by train between London and Paris does not typically involve a passport check at the border. Passport checks are generally conducted when crossing international borders, but there is no border check between the United Kingdom and France as they are both part of the European Union's (EU) Schengen Area.

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Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.

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Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

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Passport checks used to be carried on the international Eurostar train, but all formalities are now carried out before boarding. At some border crossings, the train stops twice. First on one side of the border for checks and then on the other side for a second set of checks.

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