How early should you be Eurostar?

Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.



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How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.

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When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Eurostar recommends that you get to London St Pancras around an hour and 15 minutes before departure. This will give you enough time to clear security and passport control (for both the UK and France), and then wait in the departure lounge until the platform is announced.

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Eurostar luggage allowance The ticket price includes 2 luggage per pax (up to 85cm long). You don't need to check in luggage as long as it's within your allowance. There is no luggage weight restriction on Eurostar; you just have to be able to carry your bags onto the train.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Our coaches are equipped with several areas for stowing luggage, including:
  1. Luggage racks above your seat.
  2. Free space on the floor between certain seats arranged back to back.
  3. Special luggage racks at the end of each coach for bigger items.


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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.

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What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

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Quick and easy. When travelling on our trains (except to and from London), just look for your train on the departure board and head straight to the platform. For stress-free boarding, we recommend that you arrive in the station 20 minutes before the scheduled departure time of your train.

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Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.

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Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.

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