What are the benefits of joining the Hertz Gold Plus Rewards? program? It's free to join ? and there are no membership fees. As a member, skip the counter at select locations, pick your car and go.
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The Hertz additional driver fee is charged on a per day, per person basis. With Hertz Gold Plus Rewards®, you may be able to add a free additional driver for a spouse or domestic partner. It's not too difficult to add an additional driver to your rental car agreement once you're certain you meet the criteria.
After hours pick-up, if available in the location, is limited to Gold Plus Rewards customers with a credit card in their profile or to non-Gold customers using as form of payment a Hertz Charge Card (HCC), an OTTO (One Trip Travel Voucher) or FCV (Full Credit Voucher).
The most common reason for getting on the list is failing to pay for your car. Often, it's a repair bill, but it can also be a rental bill. When something like that happens, a car rental company will try to contact the renter to work something out. It's not clear why that didn't happen.
How much is the security deposit for a Hertz rental? A $200 refundable security deposit is collected and held by Hertz on your credit card or debit card when you pick up the car. The deposit is returned when you stop renting the vehicle and return the car.
Debit cards and prepaid or store value cards are accepted for payment at the end of your rental. In most cases, the location will perform a credit check for debit card customers to determine credit worthiness at the time of rental. The customer must meet the minimum criteria to rent using a debit card.
Why does it look like I was charged twice? When you extend, we collect the funds held for the previous week and authorize for the next week. This may look like two charges in your account, but only the new authorization will affect your balance.
Check in with the Hertz app to save time and automatically enroll in Hertz Gold Plus Rewards® for free. Then skip the counter and go straight to your car.
Hertz Hold on Credit CardThe authorization hold is a standard practice. It ensures that the rental charges and any additional expenses (like fuel charges or late return fees) can be covered by the renter's available credit. The hold amount can be up to US$200 for credit cards and US$500 for debit cards.
Can I leave my car at the rental location? At most locations you are able to leave your personal vehicle. However, you do park at your own risk as many lots are shared by other businesses.