What if the first name is wrong on the Eurostar ticket?
Only the person named on the ticket may use it, but don't worry if you've just made a tiny spelling mistake. There's no need to let us know, just turn up and travel as normal.
People Also Ask
Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Passports are required for all passengers travelling to the UK, including children. Your passport doesn't need to be valid for a minimum number of months to travel, as long as it's valid for the length of your stay in the UK.
Variations such as abbreviated names, typos or spelling mistakes aren't usually a problem. The ticket inspector (if they notice) will recognize that it's simply human error.
TSA rules say the name on the boarding pass must exactly match the passenger's government-issued ID presented at the security checkpoint. When booking, “use the form of your name that is on the photo ID that you will show at the airport,” the Department of Transportation advises.
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
It can take a minimum of 7 minutes from stepping off the train to exiting Eurostar arrivals, so if you're making a tightly timed connection move towards the front of the train before it arrives in London.
There are 13,500 seats available from London to Paris, and 14,000 seats available from Paris to London. There are 9,500 seats available from London to Brussels and Lille, and 12,000 seats available from Brussels and Lille to London.
You cannot transfer the ticket to another person. If you have a legal name change, through the likes of marriage or divorce, you will be able to change your ticket to reflect this for free – if you provide the relevant legal documentation.
The best way to contact us is via our Contact Us form. This allows us to prioritise queries and respond as quickly and efficiently as possible. If your query is about an existing booking, please provide your booking reference. Or call us on: +1 646 934 6454 (cost of a local call depending on the operator).