What is considered a good rating on Airbnb?

Airbnb holds hosts to a strict 5-star-or-bust expectation. They take any review that is less than 5-stars to indicate that there are major problems with a property or host. In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status.



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Airbnb holds hosts to a strict 5-star-or-bust expectation. They take any review that is less than 5-stars to indicate that there are major problems with a property or host. In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status.

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It is normal to look at a Google review for a business that has 4.5–4.8 stars and think it is a very good rating. However, Airbnb holds hosts to a much higher standard. In fact, host are held to near perfection, with severe repercussions. If a host drops below 4.8 stars, they will lose Superhost status.

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But yes, there are rules around the rating system that are put in place by Airbnb. J.R. Whalen: Now, you mentioned a moment ago that the average guest rating is between 4.7 and 4.8. That's pretty close to five stars.

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Long Story Long, reviews on Airbnb do matter! They play a critical role in establishing trust, increasing visibility, and informing decision-making for both hosts and guests.

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There, you'll find any written reviews from previous hosts. Can you see your Airbnb rating? No. You won't find the numeric rating itself, as only hosts can see this rating when a guest tries to book a stay.

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In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status. On top of that, Airbnb could permanently remove a listing if the average drops below a 4.3-star rating!

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One of the ways Airbnb fosters trust between Hosts and guests is through our review process for stays and Experiences, which helps our community make informed booking and hosting decisions and provides guests and Hosts with honest feedback to help them improve.

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A bad review can really sting. But even the most hospitable Host might get some negative guest feedback from time to time. You always have the option to reply to reviews publicly on your listing. Responding constructively shows that you care about your guests' feedback.

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If you have your eyes set on the much-coveted Airbnb superhost status you need a minimum of 80% of your ratings to have 5 stars. We have what we believe is a foolproof guide to follow to get properties the 5-star ratings that most property managers crave.

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Let's look at the best ways you can improve your Airbnb rating and get your property to the top.
  1. Lower Your Price. ...
  2. Log in Regularly. ...
  3. Use Good Photographs. ...
  4. Activate Instant Book. ...
  5. Complete Your Profile. ...
  6. Be Responsive. ...
  7. Promote with Social Media.


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In the absence of specific details about what might have gone wrong or who might have been at fault, there is no chance of removing a negative review. Similarly, Airbnb does not allow hosts to delete unfavorable or critical reviews submitted by guests. The host can request the removal of a review from Airbnb.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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The host can request the removal of a review from Airbnb. But keep in mind that Airbnb won't take this action until the review issue violates Airbnb's review policy. Moreover, the host has 30 days to respond to the review, expressing their point of view or opinion and, if the review is untrue, warning future guests.

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Airbnb doesn't moderate reviews before they're published, and reviews are encouraged to be transparent. However, reviews do need to be honest and relate to a genuine reservation, and may be removed if they violate our Reviews Policy.

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But once both a host and a guest submit their reviews, or the 14-day review period has ended—whichever comes first—both reviews are automatically published simultaneously. Then it's impossible to edit your review and make any changes. Remember: you can't request edits to a review written about you.

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Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.

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Go all in on the description: Make your title and description fun, detailed, and informative. Explain the amenities, shared spaces, and what makes your space unique. Upload high-quality photos: Your photos are a guest's first impression of your space on the search results page. Get tips on taking great photos.

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