Southwest® is known for our legendary Hospitality and world-famous Culture where People come first. This philosophy has defined us from day one as a reflection of the life and Leadership of our President Emeritus Colleen Barrett, the original architect of Southwest's Culture. Her influence continues today.
Kelleher's culture code started with “an audacious commitment” to put employees first, customers second, and shareholders third. As a storyteller, Kelleher understood that culture is not something that a committee brainstorms once and moves on. Instead, cultures are built on stories that leaders share daily.
Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries.
Let them know that you are wanting to explore your own career potential and you feel that Southwest Airlines will give you the challenges and opportunities to keep climbing and discover your potential.
In addition to its commercial and financial success, Southwest Airlines is known for its excellent customer service. Southwest has built an impeccable reputation by putting customers first and by making sure their employees are content and financially secure.
Southwest Airlines has a unique business model that is based on keeping costs low. They do this by flying only one type of plane, which makes maintenance and training easier, and by using a point-to-point system instead of a hub-and-spoke model, which reduces the need for expensive airport infrastructure.
It is not unusual for us to interview more than 100 people to fill a single position. We intentionally spend an inordinate amount of time on the recruiting and hiring process. Since we believe that our employees are the key to our success, we hire tough at Southwest.
You will be assigned a boarding group (A, B, or C) and position (1-60+) upon check in. Your unique group and position combination (for example: A35) will be displayed on your boarding pass and represents a reserved spot in the boarding group at the gate.
Average Southwest Airlines hourly pay ranges from approximately $10.50 per hour for Barista to $50.32 per hour for Aircraft Mechanic. Salary information comes from 2,712 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
The best way to make sure the Flight Attendant receives recognition is to send the compliment directly to SW. If you have the FA's name, please include it. Since this is a customer to customer forum, you are not doing that here.