What is the forecast for travel agents?

The global Travel Agencies market size is projected to reach US$ 452150 million by 2028, from US$ 153540 million in 2021, at a CAGR of 15.6% during 2022-2028. Main players of travel agencies market are Booking Holdings Inc., Expedia Group Inc. and Trip.com Group Limited.



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Job Outlook Employment of travel agents is projected to grow 3 percent from 2022 to 2032, about as fast as the average for all occupations. About 8,600 openings for travel agents are projected each year, on average, over the decade.

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A 2023 consumer research survey from ASTA (the American Society of Travel Advisors) found that 50% of travelers are more likely to use a travel advisor post-pandemic. (This is a 7-point increase from 2022.) Here are the crib notes: There's no better time to become a travel agent.

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As of 2023, there are over 400,000 people employed in the Travel Agencies industry in the US. The industry is forecast to grow by 7.1% throughout 2023, clearly demonstrating that demand for travel agents remains strong.

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Many travel agents are seeing an unprecedented surge of business, as Covid-19 has given them a new relevancy, thanks largely to the morass of constantly changing rules and restrictions that travelers must navigate.

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A significant reduction in the number of travel agents. According to the U.S. Bureau of Labor Statistics, full-time agents declined from a peak of 124,000 in 2000 to 82,000 in 2019. From 1997 to 2013, retail travel agency headcount fell by 59 percent—from 22,938 to 9,387, said Skift, a travel media and events company.

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While AI has undoubtedly brought convenience and efficiency to the world of travel planning, it cannot replace the value of using a travel agent when planning a vacation for your family. Travel agents offer a personalized touch, expertise, and a human connection that AI cannot replicate.

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Outlook overview Indeed, the World Travel & Tourism Council (WTTC) forecasts that the global travel and tourism sector will reach US$9.5 trillion in 2023 — just 5% below 2019 pre-pandemic levels.

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Advisors not only expedite planning, but they can be your back-up should anything go wrong, said Glusac. When a flight is canceled, a hotel reservation is lost, or a natural disaster strikes, they are there to help. Ultimately, their connections can become your conduit to a smoother and more stimulating trip.

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How do travel agents get paid? Commissions – you are paid a percentage of the cost. Service fees – you charge a fee for arranging each segment of travel. Salaries – you work for a large travel company.

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16 Top Challenges Facing Travel Agencies 2022 and Beyond Inflation
  • Unstable Labor Market. ...
  • Oil Pricing. ...
  • Post COVID Pandemic Travel Apathy. ...
  • Social Media Deterioration. ...
  • Dynamic Pricing. ...
  • World Events. ...
  • Managing Clients and Global COVID Restrictions and Protocols. ...
  • Developing a Profitable Niche.


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By 2030, there will be 1.9 billion international arrivals and world tourism receipts will grow to US $2 trillion. China will be the world's largest receiver of international tourists and the United States will be the largest economy in terms of international receipts.

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The Top 20 Most Powerful Travel Agencies in 2023
  1. Booking Holdings. (photo courtesy of Booking Holdings) ...
  2. Expedia Group. ...
  3. American Express Global Business Travel. ...
  4. BCD Travel. ...
  5. CWT. ...
  6. Flight Centre. ...
  7. American Express Travel. ...
  8. Chase Travel Group.


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Global business travel spending is expected to recover to its pre-pandemic total of $1.4 trillion in 2024 and grow to nearly $1.8 trillion by 2027, fueled by more favorable economic conditions than expected in 2022 and 2023. In 2022, global business travel spending rose 47% to $1.03 trillion.

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Could AI Replace Travel Agents? For now, Gonzalo says the AI's tool's main strength lies in helping travelers plan their trip or find activities at their destination, but it is not yet sophisticated enough to help with things like booking a flight, which is where a travel agent may still come in for some.

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In conclusion, while AI has transformed the travel industry, it is unlikely to replace travel agents completely. Rather, AI and travel agents will work together to provide the best possible experience for travellers.

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The short answer is, yes. 22% of U.S. travelers used a travel advisor 1. This percentage will grow, with 50% of travelers reporting they're more likely to use a travel advisor post-pandemic (a 14% increase from 2022!) 2.

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Travel Portal Development Company
  • Maintaining Credibility. Amidst heavy competition, the biggest challenge for travel agencies is to maintain their credibility and visibility. ...
  • Competition From Leading Companies. ...
  • Common Tour Packages. ...
  • Complex Booking Process. ...
  • Unaware of Customer Requirements. ...
  • Difficulty in Managing Inquiries.


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Generally, leisure travel agencies' main revenue is from commissions vendors pay on vacation packages, cruises, air, and other add-ons. However, consultation fees and service fees are becoming more common as agencies try to diversify income sources to become less dependent on supplier commissions.

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Travel is a highly competitive field. Since almost every travel agent can offer the client the same service, agents must depend on repeat customers for much of their business. Their reliability, courtesy, and effectiveness in past transactions will determine whether they will get repeat business.

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Approach it as a side hustle with the potential for growth. Being a travel agent can be a great way to make extra cash, especially if you already have other businesses or entrepreneurial ventures. If you're a serial entrepreneur, juggling multiple ventures might come naturally to you.

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